Monday 30 November 2009

Forgetful Outlook won't remember password

Got to make a note of this support KB from Microsoft
http://support.microsoft.com/default.aspx?scid=kb;en-us;290684

I can never remember how to find it when I need it. Outlook keeps prompting for the POP3 email password. It appears to have something stored - you can see the password stars - it authenticates when you type it in. Then is doesn't remember for the next Outlook session when you restart.

Skip ahead to that section about removing the Protected Storage System provider subkey (not the main key!)

Essentially you're looking for
HKCU\Software\Microsoft\Protected Storage System Provider
then look at the subkeys which are similar to
S-1-5-21-124525095-708259637-1543119021-16701
one for each identity.

Export as a backup then remove that subkey. Re-enter user/password and click the remember password tick box.

Wednesday 11 November 2009

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

Just trying to load some new software on an SBS 2003 server - it was actually some ISA log reporting software to show who had done what and when with the internet connection at a client site.

I got the error ...
Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

I assumed it was a fault with the download or the program, not with Internet Security application launch permissions! Only when I tried to run another program did I realise it was a server issue.

Leo had the fix over on his blog
http://www.leonelson.com/blog/2009/08/25/windows-cannot-access-the-specified-device-path-or-file-you-may-not-have-the-appropriate-permissions-to-access-the-item/

basically you have to go into IE Internet Options > Security > Internet zone
Click teh custom level box and find 'Launching applications and unsafe files' towards teh end of the Miscellaneous section.

Change it from Disabled to Prompt. I think the change may have come in with the install of Internet Explorer 8 on the server.

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