Thursday, 25 January 2018

ACT spell check cannot be performed

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An ACT Premium v19.2 user logged into a new PC couldn't run the spell check on a letter created in ACT with one of the document template...
Wednesday, 6 December 2017

Can't type username in ACT Premium Web login (greyed out)

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We had an ACT v19.2 client unable to use the remote internet login via ACT Premium Web access. When they got to the sign-in screen for ACT i...
Friday, 17 November 2017

3 PCs missing from AVG Avast Cloudcare Console

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Strange problem at one site with AVG CloudCare v3.6.4. Only one of 3 particular PCs would ever appear in the console at once. Lets call th...
Monday, 3 July 2017

1and1 Cloud Virtual Server outgoing smtp email blocked

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Got a new VPS hosting server with 1&1, its one of their Cloud Virtual Servers based on SSD, nice and speedy. Obscure problem with the fi...
Friday, 23 June 2017

Dell Optiplex 7040 Realtek clicking popping audio sounds

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Looks like the latest audio driver from Dell has fixed a sound problem where you could hear clicking and popping, sometimes interference, so...
Wednesday, 31 May 2017

Draytek Vigor 2760n dial-in VPN update

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Just spotted a useful firmware update from Draytek for their Vigor 2760 / 2760n / 2760Vn range which adds an important VPN feature. In a p...
Sunday, 26 March 2017

SBS 2008 Best Practice Analyzer (SBS BPA) out of date, error ocurred trying to access the web

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The Best Practice Analyzer (BPA) for Small Business Server 2008 (SBS2008) reports 'An error occurred trying to access the web' when ...
Saturday, 1 October 2016

Sage 50 Accounts: Email Invoice / Purchase Order / Statement and save in Outlook Inbox not Drafts

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When sending an email copy of an invoice or statement or purchase order from Sage 50 Accounts v22 (2016), the customer wanted the email to b...
Monday, 5 September 2016

Dell Vostro 3300 fails to upgrade to Windows 10, error 0xC1900101 - 0x30018

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A Dell Vostro 3300 laptop failed to upgrade to Windows 10 on several different attempts. Interestingly after fitting a new hard drive and pe...
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Monday, 8 August 2016

Cheaper TomTom Maps for Mazda NB1 SatNav

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Not the usual IT support problem - TomTom Home (v2.9) wouldn't connect to the shop using Windows 10, so I couldn't actually pay for ...